Why MassMutual

In 1851, MassMutual started with a single room and a single driving purpose – to help people protect their family and their future. Our unrelenting commitment to our core values of mutuality and partnership underscores the growing interdependencies between MassMutual, financial professionals, employers, and employees alike. We celebrate this reliance upon one another as a source of strength for innovation, collaboration, financial wellbeing, and stability.

Our Financial Strength Ratings

Financial strength ratings are a key indicator of a company’s ability to meet its financial obligations. We’re proud to have financial strength ratings among the highest of any company in any industry. Our strength and stability demonstrate that we’re helping people to achieve their goals and to protect the people who matter to them most.

  • A++

    A.M. Best (Superior, top category of 15)

  • AA+

    Fitch Ratings (Very Strong, second category of 21)

  • Aa3

    Moody's Investors Service (High Quality; fourth category of 21)

  • AA+

    Standard & Poor's (Very Strong, second category of 20)

Financial strength ratings are as of 10/1/2020. Ratings are for Massachusetts Mutual Life Insurance Company (MassMutual) (Springfield, MA 01111-0001) and its subsidiaries, C.M. Life Insurance Co. and MML Bay State Life Insurance Co. (Enfield, CT 06082). Ratings are subject to change.

Committed to workplace diversity

Small circular photo with many people along a table

We believe diversity includes the broadest possible range of cultures, backgrounds, experiences, and perspectives. Our goal is to create an environment where all people and ideas are valued. Our passion for diversity and inclusion is not only about doing the right thing; it also helps us help people secure their future and protect the ones they love.

2017 Working Mother 100 Best Companies
2018 Human Rights Campaign Corporate Equality Index Rating of 100%
2018 NAFE Top Companies for Executive Women
2018 Military Friendly Employer

Strong Retirement Service Centered Around You

African-American male and Caucasian male sitting across from one another

To better serve you, we’re transforming every customer experience with our industry-leading, real-time customer feedback tool. It allows us to make adjustments that enhance our performance immediately. With your help, we’re making our award-winning service even better.

Seamless plan transition process
Extensive Third Party Administrator experience
Frequent Planalytics checkups to optimize plan health
Adaptive service based on customer feedback
Award-winning participant call centers


Full range of retirement and style categories

Variety of retail, institutional and boutique investment managers

Advisor Support

Your representative providing investment support

Enhanced Capabilities

Custom-tailored solutions to meet financial goals

Comprehensive stable value solutions

Asset allocation program

Delivering long-term investment solutions for company-sponsored retirement plans1

Put our investment experience, discipline, and talent to work for your business. We can access a full spectrum of retail, institutional, and boutique investment managers, which allows us to provide unique, custom-tailored solutions to meet your business’ financial goals.

Looking for Workplace Solutions help?

Contact us

For Retirement Solutions
Call 1-800-874-2502, option 4 to talk to a MassMutual representative.

For Insurance Solutions
Call 1-855-877-6161 to talk to a MassMutual representative.

1 Securities and investment advisory services offered through registered representatives of MML Investors Services, LLC, (MMLIS), Springfield, MA 01111-0001 or a broker-dealer that has a selling agreement with MML Distributors, LLC, (MMLD), Springfield, MA 01111-0001. Both MMLIS and MMLD, Members FINRA and SPIC (www.Finra.org and www.SIPC.org), are subsidiaries of MassMutual, Springfield, MA 01111-0001.